Loading... Please wait...

Get Our Newsletter!


Feedback Form
Feedback Analytics

FAQs

Fresh_Force_FAQ.jpg  

     
  1. What differentiates Fresh Force from other companies who are striving to give back?

  2. Fresh Force is passionate about creating a product line that celebrates talented female artisans, is committed to fair trade suppliers, and provides unique opportunities to give back to deserving women and others in need throughout the globe.  We believe it’s entirely possible to create support for female small business owners, especially in disadvantaged regions and countries.

    TOP OF FAQs


     

  3. I’ve heard the term “eco-fashion”.  What is it and why is it so “hot”?
  4. Simply put, “eco-fashion” refers to sty lized clothing and accessories that use environmentally sensitive fabrics and responsible production techniques.  The Sustainable Technology Education Project (STEP) defines eco-fashion as clothes that “take into account the environment, the health of consumers and the working conditions of people in the fashion industry.”

    TOP OF FAQs

     


  5. You seem to go beyond eco-fashions, though.  What types of product lines do you offer?
  6. Our product lines are divided into three key categories: Fresh Starts, Fresh Living, and Fresh Fashion.  We provide everything from baby wear and blankets to our exclusive leather handbags, handwoven shawls and exquisite African copper bowls and jewelry.Fresh_Force_FAQ_F.jpg

    TOP OF FAQs

     


  7. What kinds of materials do your artisans work with?
  8. As a company, we are committed to fashion that outlives trends and protects the environment we all share.  For example, some of our products are made with bamboo, the earth’s most sustainable plant grown without pesticides or chemicals.  Its fiber is used to make 100% bamboo clothing, or it can be blended with fibers such as cotton.  We are also committed to organic cotton clothing, not overburdened with chemical fertilizers and pesticides.  Skin care products in the gift baskets are 100% natural and use no chemicals, only essential oils and herbs.

    TOP OF FAQs

     

  9. How do you as a company give back? 
  10.    
    In addition to empowering artisans, which expands opportunities for employment and education in their communities, we actively assist other types of organizations we love that help combat similar challenges.

    TOP OF FAQs

     


  11. Will you be adding to your product line as time goes by?
  12.    
    Yes.  We are constantly seeking opportunities to expand our goal of providing our customers with chic, mostly eco-friendly, reusable and high quality products that are good for your lifestyle, good for the environment, and good for empowering a worldwide community of women in their quest for a better life.Fresh_Force_FAQ_A.jpg

    TOP OF FAQs

     


  13. What if I want to exchange or return one of your items?
  14.    
    Fresh Force wants you to be satisfied with each and every purchase you make from us.  As a result, you may exchange or return any item for merchandise credit within 14 days of receipt, as long as the item is in the same condition in which it was originally shipped.  Garments must be unworn, unwashed, and with all original tags attached.  Please read our full Exchange and Return Policy.

    TOP OF FAQs

     


  15. Do you accept International Orders?
  16. International orders are accepted but the only method of shipment is United States Postal Service. See FAQ on shipment tracking below for additional information.

    TOP OF FAQs

     


  17. Can I track my shipment?
  18.    
    If you select Federal Express as a shipping method, a tracking number will be issued and you can track your shipment at www.fedex.com. Should you select USPS as a method of shipment, tracking is not available and Fresh Force will not be responsible for lost or misplaced shipments.Fresh_Force_FAQ_Q.jpg

    TOP OF FAQs

     


  19. Are your items easy to wash and keep clean

  20. All of our garments should be machine washed in cold water with similar colors – no bleach added – and tumbled dry on low.  Remove promptly and press with a warm iron when needed.  You may anticipate 5% shrinkage after the first wash.  Items like our handbags, diaper bags, bowls, or jewelry should be wiped down with a warm damp cloth when needed.

    TOP OF FAQs

     


  21. Is there anything more that I can do to help you support others?
  22. You can buy from our website, of course!  In addtion, we strongly believe that each of us is interconnected, and we each have the capacity to give back.  You may want to do additional research on our artisans and spread the word.  We encourage you to do all your shopping with those who rate strongly on both environmental and social issues. 

    TOP OF FAQs

Fresh Force Accepts Google Checkout! Fresh Force Accepts PayPal, American Express, Discover, Master Card and Visa! Fresh Force International is upfront