Information Collection and Use

Fresh Force is the sole owner of information collected on this site. We will not sell, share, or rent this information to any outside parties, except as outlined in this policy. We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number. We also require you to submit a username and password of your choice for your future access to your account information, if you may choose to do so. To safeguard that your user name and password remain confidential, DO NOT share this information with anyone. If you elect to receive our newsletter or special promotions, your contact information will be used for the delivery of these items.

Registration

In order to process your orders placed on this website, you may first complete the registration form. During registration, you will be required to provide your contact information, which includes your name, e-mail address, telephone number and street address. This information is used to provide you with important www.gofreshforce.com services such as automated order status updates via e-mail.

Orders

Most of the information collected in the registration process will be used to process orders. During the order process, you will have to provide financial information such as your credit card number and expiration date. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. See the Security section below for more details on security measures and procedures. We do not share your personal and financial information with any third parties, except those specified in the Sharing Information section of this policy.

Sharing Information

We may employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, marketing assistance, postal and e-mail delivery, customer service, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes.

• Custom Mailing Service
  2038 Foster Ave
  Wheeling, IL 60090
  847-398-2118
  www.custommailing.com
  
  
• FedEx Corporation
  942 South Shady Grove Rd
  Memphis, TN 38120
  1-800-GO-FEDEX
  www.fedex.com
  
  
• USPS Headquarters
  475 L'Enfant Plaza, SW
  Washington DC
  1-800-ASK-USPS
  www.usps.com

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Children

Fresh Force does not sell products for purchase by children. Youth-oriented products are sold for purchase by adults only. If you are under the age of 18, you may only use www.gofreshforce.com in the presence of a consenting parent or guardian. We will not knowingly or intentionally collect personal information via the Internet from children under the age of 13. Fresh Force is committed to protecting the welfare and privacy of children.

Outside Links

This website contains links to other sites. Please be aware that Fresh Force is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this website.

Security

Fresh Force takes precautions to protect its customers' information. When you submit sensitive information via the website, your information is protected both online and offline.

When our registration/order form asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected with the best encryption software currently available in the industry — SSL. www.gofreshforce.com uses the most advanced form of SSL software available: 256-bit encryption by GeoTrust. Learn more about SSL at www.geotrust.com.

Access to all of our users' information is restricted. Fresh Force operates in a secured facility. Only employees who need the information to perform a specific job are granted access to personally identifiable information. If you wish to have your financial information removed at the time of your order, you may opt to have your financial information deleted from our records upon completion of your order. Otherwise, you may contact us at support@gofreshforce.com to request that your information be deleted from our database. For future transactions, you will be required to re-enter your information.

If you have any questions or concerns about Fresh Force's security practices, you can send us an email at support@gofreshforce.com.

Special Offers

Our special offers are sent only to customers who grant www.gofreshforce.com permission to send them such information.  All special offers are sent via e-mail and include an opt-out link if you no longer wish to receive special offers and news. Customers might still receive intermittent updates on products, services, specials or Fresh Force news.

Correction/Updating/Reviewing Personal Information

Customers may change or review their stored account information such as street address or e-mail address through our website by visiting the account section. You must have your username and password in order to access your account. In the event you forget both your username and password, please contact our customer service department for assistance.

Notification of Changes

If we decide to change our Privacy Policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

If you have opted out of receiving communications from Fresh Force, you will still be able to view news of policy changes at www.gofreshforce.com. Otherwise, you may e-mail us at support@gofreshforce.com or call us at (847) 827-8850 to ask our customer service department about changes and updates.

Last Update

The Privacy Policy contained herein became officially effective April 1, 2009.